Lead and Manage Organizational Change - Assessment Task 2
Introduction to Samson Media
Samson Media is a recognized organization that prints magazines. A strategic need has been identified for making a change in the era of digitation as it is leading to the risk of numerous competitors in the market offering digital solutions. The main objective of the company concerning this is to increase the return on capital, include content based …
Lead and Manage Organizational Change
The Bayside Call Center is trying to improve with a view to rising profitability. Given the competitiveness of the inbound call center industry, it is indeed critical that the company is looking at alternative order to boost its customer list and enhance its profitability by stepping into the sales management market (Procter et al., 2016).
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